{"id":132,"date":"2026-05-12T13:24:42","date_gmt":"2026-05-12T13:24:42","guid":{"rendered":"https:\/\/wecoria.com\/?page_id=132"},"modified":"2026-05-12T13:25:46","modified_gmt":"2026-05-12T13:25:46","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/wecoria.com\/?page_id=132","title":{"rendered":"Returns &amp; Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"132\" class=\"elementor elementor-132\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c67feb e-flex e-con-boxed e-con e-parent\" data-id=\"8c67feb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-389119b8 e-con-full e-flex e-con e-child\" data-id=\"389119b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-602f55 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"602f55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c60d190 elementor-widget elementor-widget-heading\" data-id=\"1c60d190\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34ea6cbe e-con-full e-flex e-con e-child\" data-id=\"34ea6cbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6e21651c e-con-full e-flex e-con e-child\" data-id=\"6e21651c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-229561c elementor-widget elementor-widget-text-editor\" data-id=\"229561c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At <strong>TerraWeco<\/strong>, we want you to be satisfied with your purchase. If for any reason you are not completely satisfied, <strong>eligible items<\/strong> may be returned according to the terms below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-318c2300 e-con-full e-flex e-con e-child\" data-id=\"318c2300\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad803e8 elementor-widget elementor-widget-text-editor\" data-id=\"1ad803e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Returns<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662abd59 elementor-widget elementor-widget-text-editor\" data-id=\"662abd59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Returns are accepted within <strong>14 days of delivery<\/strong>. To qualify for a return, items must be:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-771dbbc5 elementor-widget elementor-widget-text-editor\" data-id=\"771dbbc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Unused and in the same condition as received<\/strong><\/li><li data-list=\"bullet\">In the original packaging with <strong>all tags, manuals, and accessories included<\/strong><\/li><li data-list=\"bullet\">Accompanied by <strong>proof of purchase<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dee239f elementor-widget elementor-widget-text-editor\" data-id=\"5dee239f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Non-returnable items include:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a638080 elementor-widget elementor-widget-text-editor\" data-id=\"a638080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2022 Clearance or final sale items<br \/>\u2022 Gift cards<br \/>\u2022 Products that show signs of use or damage after delivery<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b60c670 e-con-full e-flex e-con e-child\" data-id=\"6b60c670\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d94a8ce elementor-widget elementor-widget-text-editor\" data-id=\"7d94a8ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>How to Initiate a Return<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ed71b2 elementor-widget elementor-widget-text-editor\" data-id=\"25ed71b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To begin a return, please contact us at <strong><a href=\"mailto:sales@terraweco.com\">sales@terraweco.com<\/a><\/strong> and include:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-550db517 elementor-widget elementor-widget-text-editor\" data-id=\"550db517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2022 Your order number<br data-start=\"998\" data-end=\"1001\" \/>\u2022 The product name<br data-start=\"1023\" data-end=\"1026\" \/>\u2022 The reason for the return<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa79f9d elementor-widget elementor-widget-text-editor\" data-id=\"5aa79f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Once your request is reviewed, we will provide the <strong>return address and instructions<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fddc854 elementor-widget elementor-widget-text-editor\" data-id=\"1fddc854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Unless the return is due to our error (incorrect or defective item), <strong>customers are responsible for return shipping costs<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f0da92b e-con-full e-flex e-con e-child\" data-id=\"7f0da92b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36453b58 elementor-widget elementor-widget-text-editor\" data-id=\"36453b58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Refunds<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-112d2191 elementor-widget elementor-widget-text-editor\" data-id=\"112d2191\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>After we receive and <strong>inspect<\/strong> your returned item, we will notify you of the <strong>refund approval status<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd7e262 elementor-widget elementor-widget-text-editor\" data-id=\"5cd7e262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Approved refunds will be processed to your <strong>original payment method within 5\u20137 business days<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-348c3661 elementor-widget elementor-widget-text-editor\" data-id=\"348c3661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Shipping costs are non-refundable.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50dd4968 e-con-full e-flex e-con e-child\" data-id=\"50dd4968\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fed70ef elementor-widget elementor-widget-text-editor\" data-id=\"5fed70ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Exchanges<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-179f9334 elementor-widget elementor-widget-text-editor\" data-id=\"179f9334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you wish to exchange an item, please contact <strong><a href=\"mailto:sales@terraweco.com\">sales@terraweco.com<\/a><\/strong> before returning the product so we can confirm <strong>stock availability<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3194515 e-con-full e-flex e-con e-child\" data-id=\"3194515\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440dfe9 elementor-widget elementor-widget-text-editor\" data-id=\"440dfe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Damaged or Incorrect Items<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56da1f9f elementor-widget elementor-widget-text-editor\" data-id=\"56da1f9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you receive a <strong>damaged or incorrect product<\/strong>, please contact us within <strong>7 days of delivery<\/strong> and include <strong>photos of the issue<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-284cb4b elementor-widget elementor-widget-text-editor\" data-id=\"284cb4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will review the claim and arrange a <strong>replacement or refund if applicable<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds At TerraWeco, we want you to be satisfied with your purchase. If for any reason you are not completely satisfied, eligible items may be returned according to the terms below. Returns Returns are accepted within 14 days of delivery. To qualify for a return, items must be: Unused and in the same [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-132","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/wecoria.com\/index.php?rest_route=\/wp\/v2\/pages\/132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wecoria.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wecoria.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wecoria.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wecoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=132"}],"version-history":[{"count":4,"href":"https:\/\/wecoria.com\/index.php?rest_route=\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":311,"href":"https:\/\/wecoria.com\/index.php?rest_route=\/wp\/v2\/pages\/132\/revisions\/311"}],"wp:attachment":[{"href":"https:\/\/wecoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}